BurbsUSA warrants each product to be free of defects in materials or workmanship for as long as you own the Product.
EXCLUSIONS FROM COVERAGE
Excluded from coverage under this warranty are the following:
- Damage resulting from abuse or misuse.
- Damage resulting from extended wear and tear.
- Damage resulting from tampering or a customer modification.
- Damage resulting from exposure to a caustic substance.
- Consequential, incidental, indirect, punitive, exemplary, and/or special damages.
This warranty is the exclusive warranty provided by BurbsUSA relating to the Product and, to the maximum extent permitted by law, BurbsUSA disclaims all other express or implied warranties.
WHAT YOU WILL NEED TO DO TO RETURN DEFECTIVE PRODUCTS
Email BurbsUSA at warranty@BurbsUSA.com for a Return Authorization Number ("RA#").
- Provide your Order Number and tell us what you are sending back;
- Please tell us why you are sending it back; and
- Record the RA# and details for your future reference.
BurbsUSA will confirm your email with an RA# as well as shipping instructions.
To ship the Product back to BurbsUSA, please take the following steps:
- Include a copy of the original proof of purchase or receipt;
- Include a brief description of the problem;
- include the RA#;
- Mark or identify the defect with a piece of masking tape (if applicable);
- Print the RA# clearly on the outside of the box; and
- Ship the Product to the following address:
1730 S. Federal Hwy. – Suite 242
Delray Beach, FL 33483